Satisfaction Guarantee
At Andrew’s, you can expect nothing less than the best work from our licensed and professional landscaping artists, or your money back. If there is ever a concern with any of your lawn services, please let us know so every effort can be made to correct the issue. We take our customers’ needs very seriously and place customer satisfaction above all else.
Lawn Maintenance & Care
Andrew’s performs lawn maintenance, lawn enhancements, and various lawn and tree care services throughout the season. Whether you are looking for annual spring and fall cleanups or summer lawn cutting services, Andrew’s can automatically renew services from year-to-year at our customer’s convenience.
Cancellations
Andrew’s runs on an application to application schedule, unless otherwise advised by our customers. We understand that under some circumstances a cancellation of service is unavoidable and we do our best to to handle the situation as best as possible. However, if a cancellation of service is received after one of our technicians has already prepared the invoice and scheduled the visit, you will obligated to return payment for that service. Andrew’s asks that all customer’s give a 48-hour notice for all cancellations as to not cause inconvenience for us or for you.
Pets must be indoors and all gates must be unlocked for a scheduled service to be performed. If you need notification prior to our visits, please request a call ahead message.
Gates & Pets
Andrew’s would appreciate any and all pets to remain indoors while we perform lawn services. Please let us know ahead of time if you foresee your pet being outside and take proper precautions. Andrew’s also kindly asks that all gates be unlocked prior to service. If you have any questions regarding gates and pets, please do not hesitate to reach out for further clarification (610) 399-9497.
If Andrew’s happens to damage a sprinkler head or other property while performing a service, please contact us immediately. We will repair the damage or replace an item as soon as possible.
Damages
Although not intentional, it is possible that Andrew’s accidentally damages a sprinkler head or other piece of property while performing a service. If we ever damage something on your property, please contact us immediately. We will repair the damage or replace an item as soon as possible!
Autopay
Payment for each service performed is conveniently auto-billed to your credit or debit card. Printed or emailed account activity is available upon request, or can be viewed by logging into your customer account.
Customer Service
You can reach a member of our team at info@andrewslawnandlandscaping.com anytime or at (610) 399-9497 from 8:00 a.m. to – 5:00 p.m. Monday through Friday.
